2 months ago
18
Upgrade to High-Speed Internet for only ₱1499/month!
Enjoy up to 100 Mbps fiber broadband, perfect for browsing, streaming, and gaming.
Visit Suniway.ph to learn
This is an update from my previous post "Converge Disconnection Fiasco".
NTC did nothing, DTI did nothing and Converge is 100% dedicated in making you pay.
The problem is we retroactively agreed to the terms and conditions and to disconnect we MUST pay the outstanding balance. They can take legal actions against you because you agreed when you initially paid:
This Agreement shall take effect upon credit approval and receipt of payment of all application and other fees, as well as an amount equivalent to one month Monthly Service Fee representing advance payment for the first month of subscription (the “Advance Payment”), and shall remain effective until the Service is terminated for any reason whatsoever, without prejudice to the continued subsistence of other subscriptions/accounts of Subscriber that avail of the Service.
I'm usually afraid against this kind of possibilities for legal actions, since I mostly have a clean record, so I gave in and paid them my outstanding balance of 1500.
Consider yourself WARNED: The moment you sign that internet subscription with whatever services is out there, either Converge, PLDT, or Globe, make 100% sure about their termination plan and make sure you are informed. All these ISPs CS are mostly BULLSHIT, and their technicians are poorly paid workers that are determined to scam you by telling you the "Ikaw na bahala samin" scheme.
I hope this fiasco serves as a lesson to you.
