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Rudy Santos, Bella Cariaso - The Philippine Star
June 6, 2026 | 12:00am
This photo shows a picture of the building of the Bureau of Customs.
STAR / File
MANILA, Philippines — Amid public concerns regarding reports of bag tag switching, the Bureau of Customs (BOC) said no such case has been confirmed so far in any of the country’s airports in recent months.
“We want to clarify that the BOC does not handle or manage baggage tagging and has no involvement in any matter related to the placement or switching of baggage tags,” the bureau said in a statement.
“The recent reports appearing online are believed to be linked to cases that have taken place in other countries,” it said, apparently referring to an incident involving a Filipina who was arrested at the Ninoy Aquino International Airport.
Upon arrival at NAIA, the woman, identified only as Grace, was arrested for carrying luggage with shabu inside.
After 14 days of investigation, it was found that baggage handlers at an airport in Toronto, Canada had switched bag tags.
As an added layer of protection, the BOC encourages travelers to take photos of their luggage before check-in, use easily recognizable markers on bags, and keep track of belongings throughout their journey.
“We encourage everyone to stay informed, remain vigilant and report any unusual or suspicious activity to authorities. Concerns may also be reported directly through ‘Isumbong Kay Commissioner’ – the BOC platform for receiving complaints and reports from the public,” the bureau said.
Meanwhile, the BOC intercepted P13.3 million worth of kush from a Filipino arriving from Thailand on Thursday.
Customs Commissioner Ariel Nepomuceno commended the vigilance of BOC personnel as he underscored the bureau’s commitment to safeguarding the country’s borders against the entry of illegal drugs.

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