SEC rolls out unified hotline number

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January 26, 2026 | 12:00am

1-4732

MANILA, Philippines — The Securities and Exchange Commission (SEC) is dialing it in when it comes to a more connected and accessible commission for both the business sector and the public.

SEC is rolling out a unified hotline number – 1-4732 – made easy to remember as 1-4SEC, dedicated to accommodating public inquiries, complaints and requests.

The hotline will cater to public concerns related to registration, reportorial requirements, follow-ups on submissions or filings, system walkthroughs, general inquiries and other frontline service needs.

SEC said the introduction of the unified hotline number is in line with its goal of providing better services and making transactions with the commission easier.

“One of the clear messages we’re getting from the business sector is the need for a more accessible SEC,” commission chairperson Francis Lim said.

Lim said the new hotline provides a direct, convenient channel for companies to reach the commission, reinforcing its commitment to improve service delivery.

“With the hotline, we hope to reduce instances of busy lines and drop calls, and offer quality and real-time assistance to the public,” he said.

The commission said it currently operates the SEC Contact Center, which handles an average of 800 to 900 calls daily.

Apart from this, direct contact numbers of various SEC offices, departments, divisions and units remain posted on the SEC website and continue to receive calls.

While the number of these direct lines has already been reduced as part of ongoing streamlining efforts, the SEC said they are scheduled for full removal to establish 1-4SEC as its primary public hotline.

Under the arrangement, designated call takers will handle inquiries, requests and concerns, with a transfer mechanism in place to ensure that calls are properly routed to the appropriate offices when necessary.

“By providing smoother transactions to the public through 1-4SEC, we hope to strengthen the public’s trust and confidence in our systems, and encourage them to participate in the corporate sector and capital markets to contribute to the country’s overall economic growth,” Lim said.